Order Cancellation Documentation

The Order Cancellation extension adds controlled cancellation actions in Magento Admin for sales orders.
It provides a dedicated cancellation button in order view, a mass action in the order grid, configurable status restrictions, and optional customer email notification.

Important Behavior

  • Cancellation actions from this extension are admin-only.
  • The extension only allows cancellation for statuses selected in configuration.
  • If no statuses are configured, the extension cancellation actions are effectively blocked.
  • Core Magento order lifecycle rules still apply.

Getting Started

Features

Troubleshooting

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