Order Cancellation Documentation
The Order Cancellation extension adds controlled cancellation actions in Magento Admin for sales orders.
It provides a dedicated cancellation button in order view, a mass action in the order grid, configurable status restrictions, and optional customer email notification.
Important Behavior
- Cancellation actions from this extension are admin-only.
- The extension only allows cancellation for statuses selected in configuration.
- If no statuses are configured, the extension cancellation actions are effectively blocked.
- Core Magento order lifecycle rules still apply.