Date ranges

The From and To fields limit when a customer price can be used. Both boundaries are included.

• Leave both fields empty for a price without a date limit.
• Set only From when a new agreement starts on a known date and has no planned end.
• Set only To when an existing agreement should expire on a known date.
• Set both for a fixed contract or campaign period.

The same date filter applies when the customer downloads current prices. Future and expired records do not appear as active prices.

Replacing an agreement

End the old record on the day before the new record begins. For example, an old price can end on 30 September and its replacement can begin on 1 October. Avoid overlapping records for the same customer, product, quantity and website unless the overlap is intentional and you have tested the selection result.

If a scheduled price does not appear, check the store date, the record's website and the requested quantity before changing the date fields.