Licensing & Account

This page describes the customer account and licensing flows used by MageB2B.

Account Login

The account login supports two modes:

1. Email + password
2. License token + domain

You can access the login page here:

• /en/account/login

Email Confirmation / Approval

If an account is not approved yet, login is blocked until the email address is confirmed/approved.

License Terms (Key Points)

The short version (highlights):

• B2B only: our products/services are offered exclusively to business customers (not consumers).
• Single production instance: a purchased usage license is valid for one Magento production instance on one server.
  • You may also install the software on test/staging, but not on another production instance.
• Perpetual usage right (for one instance): you receive a perpetual license to use the software for that one Magento instance.
• No redistribution: you do not receive any rights of sale, distribution, or gifting.
  • This also applies if the software was modified by custom work (by us or third parties).
• No SaaS / multi-shop distribution: the license may not be used for SaaS concepts or other distributable multi-shop setups.
  • For such usage, each company in the SaaS structure must obtain its own valid license.
• Verification: we may verify license validity at regular intervals via technical measures; no personal data is transmitted during verification.
• Warranty scope: warranty for customized shops is excluded; we ensure stated module functionality on a fresh Magento install without customizations/other extensions.
  • If we cannot reproduce an issue on our systems, you may commission an investigation.
  • If the root cause is the complexity of your environment, investigation time may be billed according to our price list.

Read the full English license terms here:

• License Terms

Licenses

Licenses are managed in the customer portal:

• Account Licenses

On the licenses page you can:

• see how many licenses are Active vs Expired
• expand a license card (accordion) per extension/license
• view your licensed domain and the current support/updates status
• use the action buttons:
  • Extend Support (renew support and updates)
  • Buy Add-Ons (if available for the extension)

Changing The Production Domain

If you need to change the licensed production domain, please email us:

• info@softwaresilo.io

We can update the production domain as long as the original license owner remains the same (same company/legal entity).

Edge Cases & Behavior

Extend Support

• If your support is still active, clicking Extend Support shows a confirmation first:
  • the new support period starts after the current period ends (you will see the displayed end date and next start date).
  • if some repositories within the license are already expired, they can start immediately while active ones are extended from the next start date.
• You can choose 6 or 12 months; the price is calculated before checkout.
• Reseller customers can see a reseller discount note if applied.

Buy Add-Ons

• If support is expired, clicking Buy Add-Ons shows a warning first:
  • add-ons will be activated immediately,
  • but support remains expired, so you should extend support to receive updates.
• Add-on checkout price can include reseller discount; the reseller discount info request may fail or be rate-limited (in that case the UI shows a warning/error toast).

Token / Commands

• Copy-to-clipboard buttons exist for token and command lines.
• Some licenses can show a “shuffle/rotate token” flow; it requires explicit confirmation and will update the visible token and the embedded commands after completion.

Installation Instructions (Copy + Download)

Inside each expanded license card you will find an Installation Instructions section with copy-to-clipboard buttons for each command:

This includes:

1. composer config bearer.repo.softwaresilo.io
2. composer config repositories.softwaresilo composer https://repo.softwaresilo.io/
3. composer require ... lines for the repositories your license grants access to (including version limits if applicable)

You can also download these instructions as a Markdown file from the license card.

What “Active” Means

If a license is Active, the support/updates period is valid. If it is Expired, renewal is required to regain access to support and updates.

Orders

Your order history is available under:

• Account Orders

Invoices are downloadable from the order detail UI (without needing to know any raw URLs).

Data Deletion (GDPR)

The account deletion flow preserves repository access by keeping the license linked via customer_email even after the customer record is deleted.