Review B2B registration requests

Open Content > B2B Registration Requests. The grid shows the request ID, linked customer ID, submitted customer number, website, captured approval mode, status and request date.

Approve from Magento Admin

1. Filter the grid to pending requests.
2. Verify the applicant in the Magento customer record and in your own business process.
3. Choose Approve.
4. Confirm the customer can sign in and has the expected group and Debitor assignment.

Approval clears the pending account marker, assigns the Debitor number and sends the applicant an approval email.

Reject from Magento Admin

Choose Reject on a pending row. The grid action applies the configured rejection policy. The Admin grid action does not collect a rejection reason, so use the signed review page when the applicant should receive an explanatory reason.

With hard delete, the customer is removed immediately. Verify the intended retention policy before rejecting a real application.

Review from the email link

In manual mode, each configured recipient receives a signed link. The page shows the request, customer identity, customer number and request date. The reviewer can approve or reject and may add a rejection reason.

The link contains a decision token. Do not forward it outside the authorised registration team. Tokens are tied to the request and website; after a decision, the same request cannot be processed again.

Admin permissions

Access to the request grid and its actions is controlled by the B2B Registration Requests ACL resource. Configuration access is separate. Give decision rights only to roles responsible for approving customer access and Debitor assignment.