B2B Registration FAQ
Does a submitted customer have an active account immediately?
The Magento customer record is created immediately, but sign-in stays blocked while the request is pending. Direct approval completes during submission; manual approval waits for a reviewer.
Can I use a different registration URL?
Yes. Set Public Route Path at website scope, for example trade/apply. Add the resulting URL to your own navigation or CMS content.
Does the extension create Magento company accounts?
No. It creates and approves a regular Magento customer account, assigns a customer group and connects it to Debitor Management. Company hierarchies, subaccounts and purchasing permissions are separate workflows.
What happens to the customer number?
The value is stored with the registration. When Debitor Management uses external source mode, approval uses it as the Debitor number. Other source modes generate a Debitor number instead.
Is the Company field saved?
Yes. The submitted value is stored as the b2b_company customer attribute. It does not create an Adobe Commerce company account or verify the legal entity.
Who receives manual-review emails?
Only the comma-separated addresses under Additional Notification Recipients. With no recipients, the request still appears in the Admin grid.
Can a reviewer include a rejection reason?
Yes, on the signed review page. The quick Reject action in the Admin grid does not ask for a reason.
Can two reviewers make conflicting decisions?
No. The first completed approval or rejection wins. Later attempts cannot replace it.
Are review links safe to forward?
No. The link carries a signed decision token and should be treated as sensitive. Send it only to trusted reviewers.
What is the difference between soft and delayed delete?
Both keep the rejected customer record blocked. Delayed delete uses a separate status for a later retention process, but this package does not include a scheduled deletion job.
Does the module add REST or GraphQL endpoints?
No. It provides storefront and Admin workflows plus PHP service interfaces. It does not declare REST or GraphQL routes.
Are settings store-view specific?
No. They are configured at default or website scope.