How priority works
Price System can receive several valid prices for the same product, customer and quantity. The global price-selection strategy decides which candidate becomes the final price.
Global strategies
- Lowest is common when every candidate represents an offer and the customer should receive the best price.
- Highest is useful when the candidates represent minimum contractual values or controlled surcharges.
- Sort order gives each installed price type a fixed business priority. The first available type wins.
- Formula calculates a result from selected price types and requires Advanced Config.
A numeric priority inside Category Price, Price Lists or Product-Customer Matrix resolves competing records of that same price type. It does not replace the global strategy used between different price types.
A practical example
Suppose a product has:
- a Customer Price of €82;
- a Price List value of €79;
- a Category Price of €85.
Lowest returns €79. Highest returns €85. With Sort order, the result depends on whether Customer Price, Price List or Category Price appears first in the configured list.
When a result is unexpected, inspect the price type's own assignment rules first, then check the global strategy.