Cron Jobs

Customer Documents registers several cron jobs. Make sure Magento cron is running correctly.

Jobs

  • send_document_notification (every 30 minutes): sends queued document notification emails
  • link_customer_documents (daily 03:00): automatically links documents to entities (if enabled)
  • delete_missing_files (daily 04:00): deletes DB records for missing files (if enabled)
  • customerdocuments_cleanup_old_notifications (daily 05:00): deletes old notification history (based on config)

Troubleshooting

  • If emails do not send: check send_document_notification runs and the mail setup works.
  • If links do not appear on orders/invoices: check link_customer_documents and pattern configuration.

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