CSV Import Problems

No items imported

• Make sure the file has sku and qty columns
• Check that SKUs exist in the catalog
• Verify the configured CSV delimiter matches the file
• .csv and .txt are supported; other file types are rejected

Duplicates behaved differently than expected

• Add mode keeps existing rows and merges duplicate SKU/option rows by increasing quantity
• Overwrite mode replaces matching rows with imported data

Invalid options

For configurable or bundle products, review the options in your data. Use valid attribute values and bundle selections.

Header or column format issues

• Standard header names are sku, qty, plus optional fields
• Headerless files can work in positional format, but column order must match expected structure